CANCELLATION AND REFUND POLICY
All FLYCYCLE sessions are available on the website. Classes that are cancelled LESS THAN 4 hours in advance will be charged in full to the client. If you show up late for a class, you will be denied entry and that session will be FORFEITED. Subject to statutory right of cancellation, payment for credits are non-refundable unless otherwise stated in Terms and Conditions. All Sessions must be used within the stated months from the date of purchase in the website.
Please note, in fairness to all our customers, BIKES WILL BE RELEASED 5 MINUTES BEFORE CLASS BEGINS.
FOR RIDERS RUNNING LATE: We ask that you call the studio to let us know you are on the way. The front desk will hold a reservation up until the class begins though we cannot guarantee you will be given the bike you signed up for. Riders who arrive late will not be admitted into class as it is too disruptive.
FOR RIDERS LEAVING EARLY: If you’re planning on leaving early, we kindly request that you tell the instructor ahead of time.
PERSONAL FITNESS DECLARATION
You should not exercise beyond your own abilities. If you know, or are concerned that you have a medical condition which might interfere with your physical safety, you must seek advice from a relevant medical professional before you use our equipment and facilities. You must follow all rules and instructions, including warning notices when using our equipment and facilities. If you experience any illness during your exercise session, please notify us immediately. Our staff members are not qualified doctors. If you have a disability, you must follow any reasonable instructions to allow you to exercise safely.
Limitation of liability: By attending classes, events, activities, and using the studio facilities and equipment, you hereby acknowledge on behalf of yourself, your heirs, personal representatives and/or assigns, that there are certain inherent risks and dangers in the strenuous nature of the FlyCycle classes. You acknowledge that you have voluntarily chosen to participate in intense physical exercise. You hereby agree to assume full responsibility for you and anyone you booked for with this account, any and all injuries or damage, which are sustained or aggravated by you in relation to the use of equipment and/or studio facilities, and release, indemnify, and hold harmless Fly Cycle Studio Sdn Bhd.
Member Assumption of Risk and Release: You warrant and represent that you do not have any medical or mental condition or disability; or disease, which could become worse during exercise or result in damage to your health if you exercise or engage in any physical activity at the studio. You acknowledge and agree to exercise responsibly and with due care and attention to your own medical and mental condition at all times. You understand and accept all risks of injury from studio activities and using any studio equipment. You understand and agree that the studio and any other Flycycle Studio facility that you visit do not, to the extent permitted by law, accept any liability for any injury, disability, death, or loss or damage to person or property, except those arising from their negligence or breach of this Agreement.
Entire Agreement: This Agreement constitutes the entire agreement between the parties. All conditions, warranties or other terms not expressly contained in this Agreement (actual or implied), or not imposed or required to be binding by applicable statute in respect of the services or goods supplied by us, our employees, servants or agents, are hereby excluded. The parties acknowledge that they have not relied on any oral or written representations or other promises or assurances not contained in this Agreement. The parties waive all rights and remedies which might otherwise be available to them in respect thereof, except that nothing in this Agreement will limit or exclude any liability for fraud or fraudulent misrepresentation.